Who We Are
Information That We Collect
To provide our services and products and to supply information, Health and Natural Medicine may collect and use certain personal information from you. We also process personal information in order to fulfill our obligations under the law or any contract between you and Health and Natural Medicine. As a general policy, we do not collect information without lawful ground to do and we do not process your information in any way, other than as specified in this policy.
The personal information that we collect from you is:
- Date of Birth
- Home Address
- Personal or business Email
- Telephone Number
- IP address
We collect information in the following ways:
While we do not automatically collect personal information, we will collect it when you contact us directly via email or contact forms on the website. We will also collect your email if you subscribe to our newsletter. If you register at the site, we will collect certain personal information provided by you. When you visit the site, our web server will also log certain online identifiers that could reasonably likely identify you as a natural person. This include the domain address of your internet service (IP address), the type of device you are using, the type of browser you are using, pages viewed, date and time of visit, duration spent on the website as well as the website that linked you to content or resource on our website.
Legal Basis for Processing (How We Use Your Personal Data)
Health and Natural Medicine respects user privacy and, unless required to do so by law, we will under no circumstances disclose your information without your clear and verifiable consent. We will only keep your information for as long as is necessary and for the purpose(s) stated in this policy. Where you have consented to us providing you with special offers, news, updates and information relating to site activities, please note that you may withdraw your consent at any time and opt-out of those data collection activities. The lawful grounds that we rely for processing your personal data are detailed below: –
- Performance of contract: We may collect your personal data which is necessary for the performance of any agreement to provide service to you or to fulfil any request submitted by you before entering the contract. We will use that information to ensure that products or information you request can be sent out to your preferred address. We will use information you provide when you contact us to respond to your inquiries.
- Compliance of Legal Obligation: We collect, use and retain personal data as necessary for complying with any legal obligation to which Health and Natural Medicine is subject including for example for business accounting and tax purposes, complying with a lawful request by law enforcement or public authority.
- Consent: we process your personal data if you expressly opt-in to provide it in relation to your use of our services and website.
- Legitimate Interests: We will process your information so as to send you marketing information on the basis of an existing business relationship with you and if we have deemed that it is beneficial to you as a customer and in our legitimate interests including for example information on nutrition, mental health, weight loss, muscle building and other health related topics.
Cookies and Similar technologies:
When accessing our Website, Health and Natural Medicine will learn certain information about you during your visit.
Similar to other commercial Web sites, our Web site utilizes a standard technology called cookies (see explanation below, What Are Cookies?) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.
- Google’s use of the DoubleClick cookie enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
You can read more about Google’s Advertising and Cookies here: http://www.google.com/policies/privacy/ads/
What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Third party cookies
Your computer uses IP addresses every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.
Health and Natural Medicine will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
Children’s Online Privacy.
Our services are meant for persons over the age of 13 and we will not intentionally collect information from persons under the age of 13 (minors). If you are minor, we ask you not to submit any personal information to us and you must obtain valid and verifiable consent of your parent or guardian to use the site.
You have the right to access and control any personal information that Health and Natural Medicine processes about you and to request information about: –
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you think that information we hold about you is erroneous or lacking in any way, you have the right to ask us to correct and/or complete the information and we will do our best to do so as quickly as practicable; unless there is a valid reason for not doing so. You also have the right to:
- request erasure of your personal data.
- restrict processing in accordance with the data protection laws
- object to any direct marketing from us
- Transmit your data to different service providers (data portability)
To ensure security and privacy of personal data, Health and Natural Medicine may demand additional verification before acting on any data access right request from you
Sharing and Disclosing Your Personal Information
How Do We Protect Your Information and Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Web site may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email.
Health and Natural Medicine may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
For site security purposes and to ensure that this service remains available to all users, Health and Natural Medicine uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Security and integrity of personal data is of great importance to us. To prevent accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed by us , we have implemented several measures to protect and secure your personal data including industry standard encryption (TLS-AES 128-bit encryption), pseudonymisation and anonymization of personal data, user authentication as well as role and attribute- based access controls.
Transfers Outside the EU
Health and Natural Medicine uses some products or services that may be hosted or stored outside of the EU. These services include email servers and marketing database. This means that we may transfer certain information submitted by you through the website outside the European Economic Area (“EEA”). You should therefore be aware when you sign up or subscribe to our newsletter that the personal information you supply may be stored on servers which are hosted outside of EU. Where data is processed outside of EU, we will make sure that those providers use the necessary level of protection for your information and comply with data protection policy set out by Health and Natural Medicine as well as the relevant data protection laws.
Failure to Provide Data or Consent
While you are obligated to provide any personal data, Health and Natural Medicine will need consent to process your personal data to provide specific services requested by you. If consent is necessary is required for us to be able to provide our service or products to, we may not be able to provide such service or product if your consent is withheld or withdrawn
From time to time we may process your personal information under the legitimate interests’ legal basis. To comply with the GDPR, we will always carry out a thorough Legitimate Interests’ Assessment to identify the potential risks to your rights and freedoms. If the risk to your rights is great, we will not process data on this basis. We use the legitimate interests’ legal basis for processing of website usage data so as to understand website usage, deliver personalized content and provide the design and structure of the site.
How Long We Keep Your Data
Health and Natural Medicine only keeps personal information for as long as is necessary and we have designed a firm data retention policy so as to comply with these obligations. We may keep your personal details for the duration allowed by law after which time it will be erased. If you subscribe to our newsletter and provide consent, we will keep your data for that purpose until you opt-out or withdraw your consent
From time to time, Health and Natural Medicine would like to contact you with the special offers, promotions, competitions, and product news that we provide. If you consent to us using your contact information for this purpose, you have the right to withdraw it at any time by using the opt-out/unsubscribe mechanisms we provide or by contacting Health and Natural Medicine directly.
Lodging A Complaint
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Request My Data
Contact us about if we are using your data.
If you have any questions regarding this Policy, or your dealings with our web site, please contact us.
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